Burns off cleanly at roughly 1100F. Great for marking your work and then use a fine scribe (check out Tonya Recommends for links).
Dykem is a layout die.
No refunds or exchanges.
Most online orders will generally ship within 1-7 business days.
If an item is damaged you have 24 hours upon receipt to contact us for any remedy.
Do not ship any items for return without prior authorization.
Each item I make by hand has some variations or inclusions. These may be present in your piece. I take great pride in the creativity and workmanship in my pieces and it is my goal to provide the highest quality hand-crafted jewelry or art at affordable prices.
If you are not completely satisfied with your purchase, please contact me as soon as you receive your purchase!
I do accept items for exchange (studio credit) however all shipping/protection fees will not be credited.
Our exchange policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you an exchange. If it is damaged in shipment, you have 24 hours after receipt to notify us to work with the shipper to get it returned and a credit established.
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Inventory Reduction Specials
Unfortunately, inventory reduction specials cannot be exchanged.
If you need to exchange an item, please contact us using the form on the website and we will be in touch within 24 hours.
Do not ship anything to us without prior return authorization.
You will be responsible for paying for your own shipping costs for returning your item. If the item does not arrive, you will not receive a studio credit.
If you receive a studio credit, the cost of the original shipping and those protection fees will be deducted from your credit.
New studio credit purchases are separate purchases and shipping/protection services do apply against the available credit.
All of our jewelry comes beautifully packaged and ready to give. Here are some examples, however each package is its own creation so the specifics of each package may vary.
All classes are non-refundable for any reason.
If I have a wait list and someone wants to take your space, I will send them to you and you can make arrangements for payment between the two of you.
You may also sell your space as long as you get prior permission from me first before making the final arrangements.
The policy for Tools and Shipping are the same as with jewelry. See above.